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Hackers hijacked Instagram accounts by asking Meta's AI support bot nicely
Meta wired its customer support AI directly into account management systems, and attackers figured out they could just ask it to change email addresses.
Meta wired its customer support AI directly into account management systems, and attackers figured out they could just ask it to change email addresses. This is a story that demands your attention. The implications stretch across the industry and into the daily lives of millions of people who interact with AI systems.
The details are still emerging, but what is clear is that the landscape is shifting — and shifting fast. Continue reading →
